Danville, CA, January 21, 2016 – Gayler Design-Build, Inc. of Danville, CA wins the prestigious “Best Of Houzz 2016: Customer Service”award from Houzz®, the leading platform for home remodeling and design. Gayler Design Build is the unrivalled premier design-build construction company in the Tri-Valley region of California. With an enviable 19-year track record of successful projects, Gayler has completed every one of their projects on time, and on budget! It is this very commitment that won Gayler the honor of being named Houzz’s “Best in Customer Service” for 2016. More than 35 million unique monthly Houzz community members voted to select Gayler. That growing community also includes over 1 million active home building, remodeling and industry design professionals as well.
“The coveted Customer Service award from Houzz is a tremendous honor for our business,” explains cofounder, Darlene Gayler. “It is a wonderful endorsement from consumers and our industry peers who are actively engaged on Houzz. It is more than just a mission to provide exceptional customer service; it works in tandem with our commitment to superior craftsmanship. It is a great point of pride for us, and wonderful to be recognized for accomplishing something we work hard to achieve…it is very close to our hearts. Customer service matters!”
This exciting news comes on the heels of Gayler’s recent digital transformation. In early 2016, Gayler launched a new customer-centric website that, similar in some ways to Houzz, serves as an informational and inspirational destination. “Our goal was to create a design-build resource for anyone thinking about a remodeling or a construction project. We wanted to remove any mystery or confusion about the design-build process,” continues Gayler. “A site visitor’s online experience must be seamless and transparent, just like our proven design-build process.”
Gayler is a family owned, operated, award winning design-build company with over 50 years of construction acumen, and they have amassed 19 other design awards to prove it. Headed by George and Darlene Gayler for the past 19 years, the sound remodeling advice they offer clients results in solutions that come only from good ideas and lots of experience. Solutions are designed to suit each client’s budget, preferences and lifestyle requirements. This hands-on approach puts client relations at the forefront of the business, and Gayler strives to cultivate and deliver an incredible customer experience – it is part of the finished product.
The Best Of Houzz is awarded annually in three categories: Design, Customer Service and Photography. Gayler’s award is based on several factors, including the number & quality of client reviews submitted in 2015. A “Best Of Houzz 2016” badge will appear on Gayler’s Houzz profile as a sign of their enduring commitment to excellence. These badges help homeowners to identify popular and top-rated professionals in every region on the Houzz site.
“Anyone building, remodeling or looking for decorating inspiration looks to Houzz for the most talented and service-oriented professionals,” notes Liza Hausman, VP of Industry Marketing for Houzz. “We’re so pleased to recognize Gayler Design-Build, voted one of our “Best Of Houzz 2016” professionals by our enormous community of homeowners, design enthusiasts and professionals actively involved in remodeling and decorating homes.”
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About Houzz
Houzz is the leading platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish – online or from a mobile device. From decorating a small room to building a custom home and everything in between, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community empowered by technology, Houzz is the easiest way for people to find inspiration, get advice, buy products and hire the professionals they need to help turn their ideas into reality. Headquartered in Palo Alto, CA, Houzz also has international offices in London, Berlin, Sydney, Moscow and Tokyo. Houzz and the Houzz logo are registered trademarks of Houzz Inc. worldwide. For more information, visit houzz.com.
