GuildQuality’s 2023 Guildmaster Award Honors Gayler Design Build
Danville CA, May 1, 2023—Gayler Design Build of Danville California received a 2023 Guildmaster with Highest Distinction Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Gayler Design Build is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2023 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Gayler Design Build achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“With family central to everything we do, admits president and general manager Chris Gayler, “we consider everyone within our circle part of our family, too—from our architects and interior designers to craftspeople, carpenters, and office staff, and especially to our loyal customers—we treat people like our own. It is an honor to be recognized for consistently delivering superior customer care. It means that our philosophy and our continued commitment to doing what’s right is working, distinguishing us from other remodeling firms.”
For more on the 2023 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Gayler Design Build
Gayler Design Build is a third-generation, family owned and operated, award-winning design build remodeling firm, proudly serving the Danville area since 1961. Their superior efficiency, quality craftsmanship, dependable communication, and family-like, personalized attention delivers tailor-made kitchens, baths, whole houses, outdoor living spaces, and room additions with 100% customer satisfaction, always on time and on budget.
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.